How Visiting Angels of Santa Clarita and San Luis Obispo Hit $44,000+ Weekly Billable Hours
How Visiting Angels of Santa Clarita and San Luis Obispo Hit $44,000+ Weekly Billable Hours
After more than 20 years in the field of in-home care, Visiting Angels of Santa Clarita and San Luis Obispo, CA, had long solidified its reputation as a leader in personalized, one-on-one support. But in the fall of 2023, franchise co-owner Geneva Gray identified a frustrating bottleneck in her business: a lack of qualified applicants to meet their high standards her clients deserved.
Geneva found an innovative solution with Augusta—a platform that automatically engages top talent while saving recruiters’ time by filtering out unqualified applicants. Within six months, Visiting Angels saw a 49% increase in billable hours, equating to just over $44,000 a week in additional revenue.
The Heart Behind the Home Care
As the retirement-age population continues to grow in both Santa Clarita and San Luis Obispo, the demand for skilled, reliable, and empathetic home care workers is increasing.
Unfortunately, a shortage of qualified applicants attending interviews presented a significant hurdle in Visiting Angels’ recruitment process. A lengthy pre-screening process and the need for recruiters to chase unqualified or unsuitable candidates contributed to lost time and opportunities. Moreover, many applicants dropped out of the hiring process due to its length. This forced recruiters to spend too much time sorting applications and following up, just to connect with a qualified candidate.
And despite receiving numerous applicants through traditional job boards, Visiting Angels noticed many were spam-like or applying for multiple positions at once. Augusta offered a fresh solution, promising to boost applicant confidence, speed up hiring with automated interview scheduling, and pinpoint top talent automatically.
From Bottlenecks to Breakthroughs
Through its partnership with Augusta, Visiting Angels aimed to streamline its hiring process, ensuring a smoother experience for both recruiters and candidates. In September 2023, Augusta overhauled Visiting Angels applicant capture and processing, incorporating AI-driven insights into its job board ads and careers website.
This strategic transition yielded an impressive outcome: the number of interested applicants, completed interviews, hires and weekly billings skyrocketed, concurrently reducing the time to hire.
How Augusta Makes It Work
Augusta’s recruiting platform employs a specialized set of 20 screening criteria tailored for caregiver applicants in the home care sector. Geared towards optimizing the caregiver experience, Augusta achieves an impressive 96% completion rate for all applicants on these criteria. This efficiency allows recruiters to quickly identify top candidates—who are then automatically fast-tracked to schedule an interview with the most appropriate recruiter.
Utilizing Augusta’s Smart Application for caregivers, screening criteria efficiently disqualify those who do not meet requirements while motivating the best applicants to engage with the recruiter. The Augusta Smart Application personalizes each applicant’s experience, delivering tailored messages to ensure a perfect fit with the right home care organization, while the Augusta dashboard makes it easy to identify, track and manage caregiver applicants from interest to hire.
Work Smart, Hire Better
You’re 22x more likely to hire people who are qualified with Augusta. If you’re ready to turn your agency into a beacon for high-quality caregivers, schedule a consultation, contact us at hello@augusta.care or 844-202-1133.
For more information on Visiting Angels of Santa Clarita and San Luis Obispo’s home care services, please visit:
San Luis Obispo: visitingangels.com or 805-546-2080
Santa Clarita and Antelope Valley: visitingangels.com/santaclarita or 661-263-2273
